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Galaxy G3G12 / G3G16 - Installation and Hardware Reference Manual
201 Section 6 Maintenance
Section 6
Maintenance
6.0 Maintenance
This chapter covers the following topics:
•6.1 Updating the Firmware with GAM
•6.2 Updating the Firmware with CLU
•6.3 Replacing a Power Supply
•6.3 Replacing a Power Supply
•6.5 Replacing a Cache Battery
•6.6 Replacing a RAID Controller
6.1 Updating the Firmware with GAM
A firmware update consists of the following actions:
• Restarting the Subsystem
• Updating Firmware from TFTP Server
• Updating Firmware from your PC
Downloading the Firmware Image File
On the rare condition that firmware would need to be replaced, we have provided a utility to change the
firmware image. Contact Galaxy Support and download the latest firmware image (.img) file to your TFTP
server or your PC. The firmware update image file includes all of the files for the Galaxy3G, including:
• Firmware
• Software
• Kernel
• RedBoot
• Other files
Updating Firmware from your PC
Note
We strongly suggest that you use this procedure to do the
Galaxy3G firmware update. The other update procedures are
more complicated and require 3
rd
party software.
To update the firmware from your PC:
1. Click the Subsystem
icon in Tree View.
2. Click the Administrative Tools
icon.
3. Click on the Software Management
icon.
- Galaxy 3G Raid 1
- Hardware 1
- Product Manual 1
- Table of Contents 3
- Copyright 2007 18
- Disclaimer 18
- Trademarks 18
- About This Manual 19
- Revision History 19
- Who should read this manual? 19
- Warnings and Certifications 20
- MIC Statement 21
- Safety Precautions 22
- ESD Precautions 22
- Galaxy 3G Updates 23
- Conventions 24
- Section 1 25
- Introduction and Overview 25
- Galaxy Array Manager 29
- G3G12 chassis 32
- G3G16 chassis 32
- Section 2 34
- Installation / Connectivity 34
- • 2.6 35
- G3G12 bay 38
- G3G16 bay 38
- AAMUX Adapter 39
- Fibre Channel data port 1 42
- Management port 42
- Fibre Channel data port 2 42
- SAS expansion 42
- G3G12-JBD/S ] storage unit 45
- G3G12-JBD/S] storage unit 45
- Section 3 55
- • 3.4 57
- Setting system date and time 61
- Manual IP settings 61
- Automatic IP settings 61
- Exiting the CLU 62
- Logging into GAM fig 3.5a 63
- Fig 3.5a GAM Login screen 64
- Express 65
- Automatic 65
- Advanced 67
- Section 4 69
- Management with GAM 69
- Fig 4.1a GAM Login screen 70
- Fig 4.2a GAM Language select 71
- 4.3 Perusing the Interface 72
- Event Frame 73
- 4.5 Working with the S 74
- Using Tree View 75
- Using Management View 75
- Viewing the Event Frame 75
- Viewing Other Subsytems 78
- Logging into a Subsystem 78
- Hiding the Other Subsystems 78
- 4.6 Working with Subsystems 79
- Saving NVRAM Events 81
- Clearing NVRAM Events 81
- Viewing Lock Status 84
- Setting the Lock 84
- Renewing the Lock 85
- Releasing the Lock 85
- 4.7 Managing Users 86
- Making U 87
- Changing Your Own Password 88
- Creating a User 88
- Deleting a User 89
- Viewing User Sessions 89
- Logging out Other Users 89
- Making S 90
- Making C 90
- • Primary IP address 91
- • Primary subnet mask 91
- Port Setting Information 93
- Clearing Statistics 94
- Viewing SFP Information 95
- Viewing SAS Port Information 97
- Making SAS Port Settings 97
- Viewing S), try 97
- Viewing SAS Port Statistics 98
- Viewing SAS Initiators 99
- Adding a L 99
- Adding an Initiator 100
- Viewing Fand Viewing S 100
- Deleting an Initiator 100
- Viewing the LUN Map 100
- Editing a LUN Map 101
- Enabling LUN Masking 101
- Adding a LUN Map 101
- Making Email Settings 102
- Setting-up User E 102
- Making SLP Settings 103
- Making Web Server Settings 103
- Making Telnet Settings 104
- Making SNMP Settings 104
- Making CIM Settings 105
- Making Netsend Settings 106
- Deleting Netsend Recipients 107
- Changing the Startup Setting 107
- Stopping Netsend service 107
- Netsend Requirements 107
- 4.15 Updating the Firmware 110
- 4.17 Clearing Statistics 112
- Monitoring the Shutdown 113
- Monitoring the Restart 114
- Status LED 115
- Dirty Cache LED 115
- Making Controller Settings 117
- Clearing an Orphan Watermark 117
- Disk Status 118
- Drive Carrier 118
- Carriers 118
- Viewing Enclosure Topology 119
- Making E 119
- Making Enclosure Settings 119
- Viewing FRU VPD Information 119
- Battery Notes 120
- Making Buzzer Settings 121
- Testing the Buzzer 121
- Identifying a Physical Drive 122
- Making Global P 123
- 4.23 Managing Disk Arrays 126
- Creating a S 129
- Deleting a Disk Array 129
- Making D 130
- Making Disk Array Settings 130
- Creating a Logical Drive 130
- Deleting a Logical Drive 131
- Migrating a Disk Array 132
- Making B 132
- Rebuilding a Disk Array 132
- Rebuilding Manually 133
- Transitioning a Disk Array 134
- Creating a L 136
- Deleting a L 136
- Logical Drive S 137
- Initializing a Logical Drive 138
- Running Redundancy Check 139
- Scheduling an A 139
- Enabling L 140
- 4.25 Managing Spare Drives 142
- Viewing a List of P 143
- Deleting a Spare Drive 143
- Making Spare Drive Settings 144
- Running Spare Check 144
- Viewing Logical 145
- Drive Information 145
- Section 5 146
- Management with CLU 146
- 5.2 Running Quick Setup 149
- 5.3 Managing the Subsystem 150
- 4. Type in a new value 152
- 5.5 Managing the Enclosure 155
- 5.7 Managing Disk Arrays 160
- 5.8 Managing Logical Drives 167
- Making Bctivity Settings 180
- 4. Press Y to confirm 182
- 5.14 Managing Spare Drives 183
- 5.16 Managing Users 188
- 5.18 Flashing through TFTP 195
- 5.19 Clearing Statistics 196
- Section 6 202
- Maintenance 202
- Loosen the thumbscrews 208
- Electrical 209
- Remove this screw 211
- Removing the old controller 212
- Section 7 214
- Technology Background 214
- Disk Drives 216
- Data Mirror 217
- Enhanced Data Mirrors 218
- Distributed Parity 219
- Data Stripe 221
- RAID 50 Axles 222
- RAID 60 Axles 224
- RAID 60 Array 225
- 7.2 Choosing a RAID Level 226
- Advantages Disadvantages 227
- 7.3 Choosing Stripe Size 230
- 7.4 Choosing Sector Size 231
- IMPORTANT! 231
- 7.5 Cache Policy 232
- 7.6 LUN Affinity 233
- 7.7 Capacity Coercion 234
- 7.8 Initialization 235
- 7.9 Hot Spare Drive(s) 236
- 7.14 Transition 237
- 7.11 RAID Level Migration 239
- Important 240
- 7.12 Media Patrol 243
- PDM Triggers 244
- Manual Transition 246
- Section 8 247
- Troubleshooting 247
- Power / Activity 249
- Dark Green Amber 253
- Flashing 253
- 8.3 CLU Reports a Problem 254
- Viewing Runtime Events 255
- Viewing NVRAM Events 255
- 8.4 GAM Reports a Problem 257
- Blowers 260
- Controller 261
- Disk Array 261
- Drive Interface Controller 261
- Enclosure 262
- Event Log 262
- Fibre Channel 262
- Host Interface Controller 263
- Logical Drive 263
- Media Patrol 264
- Online Capacity Expansion 265
- Physical Disk 265
- PSU (Power Supply Units) 267
- PSU Fans 267
- RAID Level Migration 268
- Rebuild 268
- Redundancy Check 269
- Resource 269
- Spare Check 270
- Spare Drives 270
- Stripe Level Migration 270
- Synchronization 271
- System (Galaxy3G) 271
- Transition 271
- Watermark 272
- Warning 273
- 8.7 Incomplete Array 276
- 8.8 Physical Drive Problems 277
- 8.9 Enclosure Problems 278
- Overheating 279
- ˚F (35˚C) where the 279
- Power Supplies 280
- Battery 281
- 8.11 Connection Problems 283
- Dark Amber Green 284
- Section 9 287
- Support 287
- United States 289
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